The technological boom has made life much easier. It is advancing at great speed and has made many complicated things simple. While the internet has brought people throughout the world under one umbrella, many services like banking and shopping have gone online.
Of late e-governance has gained more importance and government offices have started adopting technology as the platform to address the various issues of citizens. Are these developments and innovations an eyewash or are these really working?
All of us are aware of the complex paperwork involved in getting even a simple permission or certificate from a government office. However, despite technology being introduced to simplify these procedures, the amount of strain required to acquire a certificate still remains more or less the same.