Many of us have heard of incidents where people who try to withdraw money from an ATM don’t receive the amount they want, despite the amount being debited from their account. In such cases, one has to take the trouble of informing the bank about this. The bank then fixes the ‘technical issue’ and the customer receives the desired amount.
Has anyone heard of a contrary situation, where the person receives double the amount he wanted to withdraw from an ATM? This is exactly what happened with Riju Krishnan, a Senior Support Engineer at Ernst & Young, Techno Park, Trivandrum. Riju, who tried to withdraw Rs. 22,000 from an State Bank of Travancore (SBT) ATM at Peroorkada in the city, received Rs. 42,000 instead.
The irony however is that his account did not have the amount he received.